The objective of this proposal is to identify data display technologies and define requirements for the graphical user interface (GUI) of an enhanced interactive maintenance mentoring job aid. The GUI design will address the following capabilities: adapt to the user's skill and experience level, provide interactive instructions to the user on how to troubleshoot and repair a problem, and provide insight to the user on the decision points that are taken into consideration during the troubleshooting and repair process. Solutions will be developed by working closely with Human Factors engineers and psychologists, system experts, and functional experts. KLSS proposes to meet the Maintenance Mentoring objectives by developing an initial concept design and modeling key elements of an interactive electronic maintenance mentoring job aid during Phase I of this effort. KLSS will also provide a prototype of the tool and work with AFRL/HEAL to identify a command sponsor to transition the technology. With approval from AFRL/HEAL, KLSS proposes to work closely with the Aircraft Maintenance Intuitive Troubleshooting (AMIT) team in all research and development associated with this SBIR. We feel that this work will be a significant risk reducer for the AMIT project by providing initial design concepts for the GUI.
Benefits: A dynamic interactive electronic maintenance mentoring job aid will significantly enhance techniciansÂ’ ability to quickly and effectively troubleshoot and repair aircraft system failures. The Maintenance Mentor will automatically fuse all of the critical information about the failure (i.e. fault codes, pilotÂ’s write-up, operational environmental data, aircraft/system history, etc) and present the best courses of action to the user through an adaptive and intuitive user interface. Additionally, Maintenance Mentor will act as an expert advisor and essentially teach technicians how to understand and diagnose system discrepancies on their own by providing insight into how the job aid arrived at its conclusion.
Keywords: Interactive, maintenance mentoring, enhanced diagnostics, diagnostics, interactive electronic technical data, interactive electronic technical manuals, decision support tools, mentoring
