In December 2004, it was announced that EMC had acquired System Management Arts Inc, otherwise known as SMART. With office in several states, SMARTS takes a service-centric approach to IT management. The firm's software solutions manage the entire IT environment - infrastructure, applications, and business services - as a single, interconnected system. The result is unprecedented Business Insight into how technology supports services and customers. SMARTS devoted its early years to the research and development of its powerful InCharge platform. Today, InCharge technology powers the world's most popular management solutions, and is used by thousands of customers around the world to automate the hardest tasks in IT management.
